What we build for e-commerce brands
- Product copy
- Customer reply drafts
- Reorder flows
- A daily sales snapshot
Each tool is built on Claude around your pricing, your wording and the way your business actually runs. You own it, your team is trained on it, and there are no monthly fees to us.
What it typically saves
Roles that e-commerce brands most often hand work to, using U.S. median pay plus benefits from the BLS:
| Role | Loaded cost per year | If we automate half |
|---|---|---|
| Customer service | $63,600 | $31,800 |
| Marketing | $111,900 | $56,000 |
| Inventory and purchasing | $64,300 | $32,200 |
Run your own numbers in the savings calculator.
Resources for e-commerce brands
- U.S. Small Business Administration
- SCORE free business mentoring
- IRS Small Business and Self-Employed Tax Center
- BLS Occupational Employment and Wage Statistics
- Claude by Anthropic
Common questions
What can AI actually do for e-commerce brands?
Most of the repeatable office work: product copy, customer reply drafts, reorder flows and a daily sales snapshot. Anything with the same steps every time is a candidate. Judgment calls, relationships and hands-on work stay with your people.
How much does a custom AI tool cost for e-commerce brands?
A Bench Labs build is a one-time $5,000 for up to three tools, live staff training, written guides and 30 days of fixes. There are no monthly fees to us; your only ongoing cost is a Claude account. The first hour, where we map what to build, is free.
Do I need to be technical to use these tools?
No. Every tool is built for the person who will use it, in plain English, and we train your team on video until they're comfortable. You own everything we build.
Do you work with businesses outside Las Vegas?
Yes. Everything happens over video, so we work with businesses anywhere in the United States.
Get your business listed, free.
We're building a directory of real small businesses that use AI in their day-to-day work. A listing is free, includes a link to your website, and takes two minutes. If you'd like, add our badge to your site; it's optional and never required for a listing.
Badge embed code:
<a href="https://benchslabs.com/" style="display:inline-flex;align-items:center;gap:8px;padding:8px 14px;border:1.5px solid #1B1A17;border-radius:999px;font:600 14px sans-serif;color:#1B1A17;text-decoration:none">Built with Bench Labs</a>
Give us a free hour. We'll show you where the time goes.
Pick a time that works and we'll meet on video, or send the basics and we'll reach out within one business day. Want to make the hour count? Fill out the full pre-sit-down questionnaire; it takes about 10 minutes.